Terms of service

Terms of Service
Grace Cong Fine Art
Effective Date: 21 May 2026
Welcome to www.gracecongfineart.com. By accessing or using this website, you agree to the following Terms of Service. Please read them carefully before making a purchase.
1. Overview
This website is operated by gracecongfineart.com. Throughout the site, the terms “we”, “us” and “our” refer to Grace Cong Fine Art. By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Artwork
All artworks, fine art prints, images, designs, text, and content displayed on this website are the intellectual property of Grace Cong Fine Art unless otherwise stated.
Our museum-grade fine art prints are produced using archival-quality materials and professional printing processes. Due to differences in screen displays, slight variations in color may occur between digital previews and the final printed artwork.
All prints are sold unframed unless clearly stated otherwise.
3. Orders
By placing an order, you confirm that:
You are legally authorized to make the purchase
The information provided is accurate and complete
Your payment method is valid
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, stock issues, or unauthorized transactions.
4. Pricing & Payment
All prices displayed on the website are listed in the selected store currency and are subject to change without notice.
Payments are processed securely through third-party payment providers. We do not store your payment card details.
5. Shipping
We offer worldwide shipping for selected products.
Estimated delivery times are provided for reference only and may vary due to customs clearance, courier delays, weather conditions, or other circumstances beyond our control.
Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.
6. Returns, Refunds & Damages
As each fine art print may be made-to-order, all sales are generally final.
However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
Your order number
Photographs of the item and packaging
A description of the issue
If approved, we may offer a replacement or refund at our discretion.
We do not accept returns for:
Change of mind
Incorrect address provided by customer
Minor color differences caused by screen display settings
7. Intellectual Property
All artwork, photographs, branding, logos, website design, and content are protected by copyright and intellectual property laws.
You may not:
Reproduce or copy artwork
Resell images or prints
Use artwork for commercial purposes
Modify or distribute any content without written permission
Unauthorized use is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Grace Cong Fine Art shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchased products.
Our total liability shall not exceed the amount paid for the purchased product.
9. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia.
11. Contact Information
For questions regarding these Terms of Service, please contact:
Grace Cong Fine Art
Website: www.gracecongfineart.com
Email: hello@gracecongfineart.com
gracecongfineart.com